AC Hotel Palacio de Santa Ana by Marriott
About this property
Set on the banks of the Pisuerga River, this elegant 5-star hotel is housed in the historical monastery of Los Jerónimos, dating from the 18th century.
AC Hotel Palacio de Santa Ana provides a luxurious setting, which will help you relax. You can do some exercise in the fitness centre of the hotel, and then unwind by taking a dip in the heated indoor pool, or in the Turkish bath. The hotel is decorated in a classical style and boasts a magnificent glass-covered cloister.
This hotel is also ideal if you are visiting the area on business. It has free WiFi throughout the hotel and is only 20 minutes by car from Valladolid airport.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Extra beds only in superior rooms.
Please note that the Turkish bath is currently closed.
The fine print
• Please inform AC Hotel Palacio de Santa Ana by Marriott in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• License number: <strong>H-47-205</strong>
Legal information
FAQs about AC Hotel Palacio de Santa Ana by Marriott
- Twin Room
- Superior King Room
- King Suite
Facilities of AC Hotel Palacio de Santa Ana by Marriott
Wellness
- Indoor swimming pool
- Fitness centre
Food & Drink
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Terrace
- Garden
Activities
- Bicycle rental
Health & Safety
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus