ACE Hôtel Thionville - Porte du Luxembourg
About this property
Comfortable Accommodations
ACE Hôtel Thionville - Porte du Luxembourg in Thionville offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, soundproofing, and wardrobe.
Exceptional Facilities
Guests can relax in the garden or on the terrace. The hotel features a coffee shop, outdoor seating area, and free on-site private parking. Additional amenities include a lift, 24-hour front desk, and express check-in and check-out services.
Delicious Dining
The American buffet breakfast includes juice, fresh pastries, cheese, and fruits. The on-site restaurant is highly rated for its excellent food and room cleanliness.
Prime Location
Located 6 km from Thionville train station and near attractions such as Parc Merveilleux (19 km) and Château d'Eau (16 km). Free WiFi is available in public areas.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of €150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
The fine print
• Guests under the age of 18 can only check in with a parent or official guardian.
• A damage deposit of €150 is required on arrival. That's about $168. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about ACE Hôtel Thionville - Porte du Luxembourg
- Double Room
- Double Room - Disability Access
- Triple Room
- Family Room
Guest reviews
Very good
Rajasekaran
🇳🇱 Netherlands
review category group of friends · Family Room
Lavy
🇧🇪 Belgium
solo traveller · Double Room
Facilities of ACE Hôtel Thionville - Porte du Luxembourg
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Snack bar
- Delivered food is securely covered
- Breakfast takeaway containers
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
General
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Auditory guidance
- Visual aids: Tactile signs
- Visual aids: Braille
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Terrace
- Garden
Media & Technology
- Private check-in/check-out
- Fax/photocopying
- Express check-in/check-out
- 24-hour front desk
- Meeting/banquet facilities
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
