Akelarre - Relais & Châteaux
About this property
Offering a terrace and spa centre, Akelarre is situated in San Sebastián, 5 km from Calle Mayor. There are 2 restaurants on site and one of them is awarded with 3 Michelin stars. Free private parking is available on site.
Each room at this hotel has sea view and is air conditioned and has a flat-screen TV. Some rooms have a seating area where you can relax. All rooms come with a private bathroom fitted with a bath. Extras include bathrobes and slippers. Free WiFi is provided.
The suites include a walk-in closet and a private pool.
The Wellness & Spa center includes a pool with hydrotherapy circuit, Turkish bath, sauna and 3 cabins for treatments.
Other facilities include a wine cellar offering wine tasting for a surcharge.
The hotel also offers car hire. Victoria Eugenia Theatre is 5 km from Akelarre, while Kursaal is 5 km from the property. San Sebastián Airport is 21 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking more than 3 rooms, different policies and additional supplements may apply.
Please note that an accommodation reservation does not guarantee the reservation at the 3-starred Akelarre restaurant.
Please note that the Akelarre restaurant is closed on the following days:
- Sunday evenings, Mondays and Tuesdays from March until June, and from October until December.
- Sunday evenings and Mondays from July until September.
- From 22 until 31 December.
License number: 2017RTE00138561
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Akelarre - Relais & Châteaux in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Legal information
FAQs about Akelarre - Relais & Châteaux
- Junior Suite with Balcony
Guest reviews
Superb
Antonio
🇧🇷 Brazil
young couple · Superior Horizon
Joseph
🇺🇸 United States
young couple · Junior Suite with Balcony
Facilities of Akelarre - Relais & Châteaux
Wellness
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body treatments
- Facial treatments
- Beauty services
- Hammam
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Car hire
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Airport shuttle
- Airport pick up
- Airport drop off
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
