Albergue Guiana
About this property
Set in the heart of Ponferrada's historic centre, Albergue Guiana is just 2 minutes' walk from the Templars Castle, Encina Basilica and the Museum of Bierzo y de la Radio. Free WiFi and air conditioning are offered throughout.
The property offers 2 types of accommodation. There are 2 floors of dormitory rooms for 6 or 7 people, each with lockers and shared bathroom facilities. There is also a third floor with private rooms and 2 studios. Private rooms have a private bathroom with a bath or shower and free shower gel. They also feature a flat-screen TV with cable channels. Studios have a small kitchen area for private use.
Albergue Guiana offers a communal TV lounge and a dining area with vending machines for drinks and snacks. There is also a games room and a laundry room.
Cyclists can take advantage of free parking in the garage for bicycles. There is also an area with tools, which is dedicated to cleaning and maintenance of bicycles.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note the following hours:
March 1 to May 31, check out is between 7:00 and 9:30
June 1 to October 31, check out is between 06:00 and 9:00
Please note that for private rooms, check out takes place from 06:00 to 11:00.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
• Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
• License number: <strong>A-LE-125</strong>
Legal information
FAQs about Albergue Guiana
- The family room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. The unit has 6 beds.
Guest reviews
Superb
Marlene
🇬🇧 United Kingdom
solo traveller · Bed in 8-Bed Female Dormitory Room
Chi
🇰🇷 South Korea
solo traveller · Bed in 7-Bed Mixed Dormitory Room
Facilities of Albergue Guiana
Wellness
- Sauna
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
General
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Activities
- Bicycle rental
- Billiards
- Games room
Media & Technology
- Daily housekeeping
- Shared lounge/TV area
- Lockers
- Vending machine (snacks)
- Vending machine (drinks)
- Private check-in/check-out
- Tour desk
- Express check-in/check-out
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Food & Drink
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
