Angel Hotel
About this property
Built in 1452, the award-winning Angel Hotel is on one of the prettiest squares in the country, opposite the Abbey Gardens overlooking Angel Hill. The Angel Hotel offers traditional Georgian elegance and charm, mixed with modern design. The hotel offers 77 bedrooms, many featuring views of the Abbey Ruins and deep copper bath tubs.
The ground floor of the hotel, totally refurbished in 2019, offers plenty of guest areas to enjoy. The lounge, featuring a log fire, is the perfect setting to meet friends for coffee, enjoy a light lunch or indulge in afternoon tea. The bar, offering table service, overlooks Angel Hill and is the perfect place to enjoy a pre dinner drink. The Eaterie is open daily, serving breakfast, lunch & dinner. Booking is advisable, as Bury St Edmunds is known locally and beyond as the ‘foody capital of Suffolk’.
Our underground vaults date back to the 12th century, built using the same stone as the Abbey itself, with tunnels linking to the Abbey. Now, it offers a private dining space and is also home to many food & drink events such as our ‘Sunday Sessions’, ‘Friday Night Socials’ and ‘Steak Nights’.
The hotel has been visited by kings, queens, actors and writers. One such guest was Charles Dickens, our most famous former resident, stayed many times and mentions The Angel Hotel in The Pickwick Papers. Every room features bottled water as well as tea and coffee making facilities.
The Angel Hotel is in the town centre, located next to Abbeygate Street with plenty of shops open to browse. The hotel is within walking distance of Theatre Royal and The Apex for those with tickets to see a show, and a 15-20 minute walk from the train station.
The Angel Hotel also offers Valet Parking for an additional fee of £7.50 per 24 hours. On site parking is available on a first come, first served basis. Additional parking is available off site, however the hotel offers a dedicated concierge team to assist with car parking and a 24-hour front desk.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Kindly note pets can only be accommodated in the Angel Classic rooms. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Legal information
FAQs about Angel Hotel
- Classic Room
- Splendid Room
- Signature Superior Room
Guest reviews
Very good
Holness
🇬🇧 United Kingdom
solo traveller · Classic Room
Ian
🇬🇧 United Kingdom
young couple · Classic Room
Facilities of Angel Hotel
Food & Drink
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
General
- Pet bowls
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
Health & Safety
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
