About this property
Ostapé is a 5-star hotel located in the village of Bidarray, halfway between the mountains and Biarritz on the coast, which is a 30-minute drive away. Set within a 45-hectare estate, it offers a heated pool, massage rooms and cooking lessons.
The spacious guest rooms are located in the 17th-century manor house or in traditional Basque-style villas. Each is uniquely decorated and has a balcony or terrace overlooking the mountains.
Hotel Ostapé’s restaurant serves gastronomic-style regional cuisine using fresh, local products.
Guests have free use of a sauna, fitness centre and steam bath, as well as a massage room where guests can enjoy 1-hour massages, half-an-hour massages, neck massages and back massages. Free WiFi access is also available.
For guests exploring the area by car, private parking is possible on site. Charging stations for electric cars are available at this property.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Our "Lore Ttipia" restaurant welcomes you for dinner from 7.15pm to 9.30pm, and for lunch from 12.15pm to 1.30pm.
Our closing days are subject to change, so please ask at reception.
Please note that we offer a bistronomic menu for dinners from Monday to Wednesday and a gastronomic menu from Thursday to Sunday, for lunch and dinner.
Please note that you must reserve your table in advance. We will not be able to welcome you without a reservation.
Legal information
FAQs about Auberge Ostapé
Facilities of Auberge Ostapé
Wellness
- Outdoor swimming pool
- Fitness
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa facilities
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Key access
General
- Designated smoking area
- Air conditioning
- Heating
- Soundproof rooms
- Family rooms
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Live sport events (broadcast)
- Live music/performance
- Bike tours
- Walking tours
- Horse riding
- Cycling
- Hiking
- Canoeing
- Billiards
- Fishing
Media & Technology
- Pet bowls
- Daily housekeeping
- Concierge service
- Airport shuttle
- Airport pick up
- Airport drop off
- 24-hour front desk
- Meeting/banquet facilities
- Room service
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus