Bannatyne Hotel Durham
About this property
This hotel offers free Wi-Fi, and is just off the A1 motorway next door to the Bannatyne Health Club.
Guests staying at Bannatyne Hotel Durham can access the Bannatyne Health Club and Spa, for a surcharge. This modern gym also has a selection of exercise classes, swimming pools and spa facilities. Please note that Photo ID is required on entry.
Breakfasts can also be served at the health club at an extra charge.
As well as being easily accessible, The Bannatyne Hotel is only 3.2 km from the sights and attractions of Durham city centre.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests can receive discounted entry to the Bannatyne Health Club and Spa for £15 per person. Children £10.00.
Children Swim times are available on the Hotel website.
Children under the age of Sixteen are not allowed in the GYM.
Please note that the hotel does not have a restaurant and breakfast and evening meals can be purchased from the health club opposite the property.
Please note that over the festive period, opening times for the Health Club are restricted.
Please note the property does not take payments in cash.
Guests should kindly note that the property takes payment prior to arrival.
When booking 6 rooms or more, different policies and additional supplements may apply.
The fine print
• Fitness centre is closed from Fri 25 Dec 2026 until Sun 27 Dec 2026
• Fitness centre is closed from Fri 01 Jan 2027 until Sat 02 Jan 2027
Legal information
FAQs about Bannatyne Hotel Durham
- The twin/double room offers an electric kettle and a carpeted floor, as well as a private bathroom boasting a shower. This twin/double room provides heating and a flat-screen TV.
Guest reviews
Very good
Jason
🇬🇧 United Kingdom
review category group of friends · Superior Double or Twin Room
Catherine
🇬🇧 United Kingdom
solo traveller · Double or Twin Room
Facilities of Bannatyne Hotel Durham
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Massage
- Spa & wellness centre
- Solarium
- Fitness centre
Food & Drink
- Wine/champagne
- Kids' meals
- Snack bar
- Bar
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Activities
- Aerobics
Media & Technology
- Daily housekeeping
- Shared lounge/TV area
- Luggage storage
- 24-hour front desk
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
