Best Western Citadelle
About this property
Comfortable Accommodations
Best Western Citadelle in Besançon offers family rooms with air-conditioning, bathrobes, hairdryers, coffee machines, and work desks. Each room includes free WiFi, ensuring a pleasant stay.
Convenient Facilities
Guests benefit from private check-in and check-out, a lounge, lift, 24-hour front desk, and full-day security. Additional amenities include an indoor play area, child-friendly buffet, electric vehicle charging station, and bicycle parking.
Dining Options
A buffet breakfast is served daily, with menus catering to special diets. Room service and breakfast in the room are available, complemented by a business area and daily housekeeping service.
Prime Location
Located in the city centre, the hotel is 1.7 km from Besançon-Mouillère train station and 500 metres from Saint-Jean Cathedral. Nearby attractions include the Time Museum and Citadel, each within walking distance. Dole-Jura Airport is 60 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
An express breakfast is available for an additional €8.
Parking is available for €15 per space.
Several public and private car parks are located near the hotel. Our team will be happy to advise you on the available options when you arrive.
The hotel also has a small car park with 10 spaces. It is available by reservation only, at an additional charge, and for standard-sized vehicles only.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Parking is subject to availability due to limited spaces.
Legal information
FAQs about Best Western Citadelle
- Classic Queen Room - Non-Smoking
- Comfort King Room
- Superior King Room - Non-Smoking
Guest reviews
Very good
Ajith
🇮🇳 India
solo traveller · Classic Queen Room - Non-Smoking
Patrick
🇬🇧 United Kingdom
young couple · Classic Queen Room - Non-Smoking
Facilities of Best Western Citadelle
Food & Drink
- Wine/champagne
- Kid-friendly buffet
- Special diet menus (on request)
- Breakfast in the room
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Activities
- Walking tours
- Hiking
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Indoor play area
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
