Best Western Grand Hotel de Castres
About this property
Comfortable Accommodations
Best Western Grand Hotel de Castres in Castres offers air-conditioned rooms with city or river views, equipped with tea and coffee makers, work desks, and free WiFi. Each room includes a bath, shower, and modern amenities.
Dining and Leisure
Guests can enjoy a sun terrace, restaurant, and bar. The modern, romantic restaurant serves French cuisine for lunch and dinner, while a continental buffet breakfast includes local specialities, warm dishes, fresh pastries, and more. Additional facilities include a coffee shop, outdoor seating area, and free WiFi throughout the property.
Convenient Location
Located 1.9 km from Castres Exhibition Centre and near attractions such as the Goya Museum and Stade du Travet, the hotel is 7 km from Castres-Mazamet Airport. Nearby activities include golf and equestrian centres. Highly rated by guests for its excellent service and comfortable accommodations.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
This property will not accommodate hen, stag or similar parties.
The fine print
• This property will not accommodate hen, stag or similar parties.
Legal information
FAQs about Best Western Grand Hotel de Castres
- Standard Queen Room - Non-Smoking
- Superior Queen Room with City View - Non-Smoking
- Superior Queen Room with River View - Non-Smoking
- Junior Queen Suite with River View - Non-Smoking
Facilities of Best Western Grand Hotel de Castres
Wellness
- Fitness/spa locker rooms
Food & Drink
- Coffee house on site
- Wine/champagne
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
General
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Health & Safety
- First aid kit available
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus