Best Western Grand Hotel Guinigi
About this property
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff.
Best Western Grand Hotel Guinigi offers free Wi-Fi internet and air-conditioned rooms with Mediaset Premium channels. It is located 2 km from central Lucca, just outside the ancient city walls.
The Guinigi's wellness centre offers a gym and a relaxation area with TV lounge. The bar serves drinks throughout the day and is open until midnight.
Enjoy a delicious mix of Tuscan, Italian and international cuisine in the restaurant. Meals are accompanied by a vast selection of fine, local wines.
The Best Western Guinigi Hotel serves a breakfast buffet which can be delivered to guest rooms on request. Guests can rent bikes on site.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please inform Best Western Grand Hotel Guinigi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
License number: <strong>046017ALB0025, IT046017A1RN5L686W</strong>
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Please inform Best Western Grand Hotel Guinigi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• License number: <strong>046017ALB0025, IT046017A1RN5L686W</strong>
Legal information
FAQs about Best Western Grand Hotel Guinigi
- Classic King Room
- Triple Room
- Suite
- Family Room
- Deluxe Suite
Guest reviews
Very good
Sandra
🇺🇸 United States
family with young children · Classic Twin Room
Elizabeth
🇺🇸 United States
family with young children · Classic King Room
Facilities of Best Western Grand Hotel Guinigi
Wellness
- Fitness centre
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Terrace
Activities
- Bicycle rental
- Live sport events (broadcast)
- Temporary art galleries
- Games room
Health & Safety
- Thermometers for guests provided by property
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Strollers
- Indoor play area
Entertainment
- Public transport tickets
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
