Best Western Heath Court Hotel
About this property
The privately owned Best Western Heath Court Hotel is 350 yards from Newmarket’s centre, and a 5-minute drive to Newmarket's two racecourses. The hotel boasts a restaurant, free parking, and 24-hour reception.
Each room features free fibre-optic Wi-Fi, Freeview TV, telephone, tea & coffee making facilities. All bathrooms have free toiletries. All rooms are air conditioned.
The Heath Court’s restaurant offers a wide selection of dishes, and Tipsters Bar has a patio for guests to enjoy a drink or meal outside.
The hotel stands at the bottom of the Newmarket Gallops where horses can be seen training daily.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking a room without breakfast, this can be added by prior arrangement at a surcharge.
When booking 6 rooms or more, different policies and additional supplements will apply.
Please note that for your comfort and safety, guests are invited to tailor their housekeeping services to suit their needs. Guest bedrooms will only be serviced on request. To arrange this please call Reception. Additional amenities such as linens and toiletries are available upon request and will be available for collection from Reception or delivered in protective packaging and placed at the guest room door.
The hotel restaurant will close every Monday for lunch from the 29th August 2022 (no end date).
The fine print
• Berties is closed from Tue 03 Jan 2023 until Sat 07 Jan 2023
• Berties is closed from Tue 26 Dec 2023 until Sun 07 Jan 2024
• Bar is closed from Tue 03 Jan 2023 until Sat 07 Jan 2023
• Bar is closed from Tue 26 Dec 2023 until Sun 07 Jan 2024
Legal information
FAQs about Best Western Heath Court Hotel
- Economy room with double bed and internal window to corridor
- Standard Double Room - Non-Smoking
- Twin Room
- Superior King Room
- Superior Triple Room
- Luxurious King Suite - Non-Smoking
- Family Room
Guest reviews
Very good
Faradena
🇬🇧 United Kingdom
family with young children · Twin Room
Lee
🇬🇧 United Kingdom
young couple · Superior King Room
Facilities of Best Western Heath Court Hotel
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Terrace
Media & Technology
- Fax/photocopying
- Packed lunches
- 24-hour front desk
- Meeting/banquet facilities
- Room service
Health & Safety
- Thermometers for guests provided by property
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
