Best Western Hotel & Spa Austria-La Terrasse
About this property
Comfortable Accommodations
Best Western Hotel & Spa Austria-La Terrasse in Saint-Étienne offers family rooms with bathrobes, tea and coffee makers, and free WiFi. Each room includes a work desk, refrigerator, and minibar.
Dining and Leisure
Guests can enjoy French cuisine at the on-site restaurant, relax at the bar, and unwind at the spa facilities. The hotel provides a 24-hour front desk, coffee shop, and bicycle parking.
Local Attractions
Located 77 km from Lyon-Saint Exupery Airport, the hotel is near an ice-skating rink and various museums. Geoffroy-Guichard Stadium is an 18-minute walk away, while Musee D'Art Moderne Et Contemporain de Saint-Étienne Métropole is 700 metres nearby.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
🧖♀️ Spa access at extra cost: Please note that access to the Spa is not included in the room rate. It is available upon reservation and at an additional cost.
Pamper yourself and leave stress behind...
A moment of pure pleasure awaits you!
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Best Western Hotel & Spa Austria-La Terrasse
- Standard Double Room - Non-Smoking
- Standard Queen Room - Non-Smoking
- Standard King Room
- Superior King Room
Guest reviews
Very good
Gaell
🇸🇪 Sweden
solo traveller · Standard Double Room - Non-Smoking
Joyce
🇬🇧 United Kingdom
young couple · Standard King Room
Facilities of Best Western Hotel & Spa Austria-La Terrasse
Wellness
- Spa lounge/relaxation area
- Spa facilities
- Hot tub
- Spa & wellness centre
- Sauna
Food & Drink
- Coffee house on site
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
General
- Air conditioning
- Family rooms
- Non-smoking rooms
Media & Technology
- 24-hour front desk
- Room service
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
