Best Western Plus Hotel Plaza
About this property
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff.
Just 200 metres from Central Station, Best Western Plus Hotel Plaza offers a host of modern amenities and free Wi-Fi throughout. Enjoy a generous breakfast buffet on the rooftop terrace.
This smart hotel is housed in a 19th-century building, which has been completely restructured. The guest rooms come with air conditioning and an LCD TV. Some rooms include a balcony.
A buffet breakfast can be purchased, and is provided on the terrace. From here, admire a beautiful view of Castel Sant' Elmo and Certosa San Martino. The café provides simple Neapolitan dishes, brunches, and business meals.
At the Hotel Plaza you are close to the Metro and Circumvesuviana trains. It offers shuttle buses to the port of Naples and Capodichino Airport at an extra cost.
There is a great team of multilingual staff available 24 hours a day to make sure your stay goes smoothly. Personal computers are available to hire free of charge.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
License number: <strong>15036049ALB0948, IT063049A1YVUTCDS5</strong>
The fine print
• Guests under the age of 18 can only check in with a parent or official guardian.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• License number: <strong>15036049ALB0948, IT063049A1YVUTCDS5</strong>
Legal information
FAQs about Best Western Plus Hotel Plaza
- Superior King Room
- Superior Twin Room
- Standard Triple Room
Guest reviews
Moira
🇮🇪 Ireland
family with young children · Standard Double Room
Chris
🇦🇺 Australia
young couple · Superior King Room
Facilities of Best Western Plus Hotel Plaza
Wellness
- Fitness
- Fitness centre
Food & Drink
- Coffee house on site
- Breakfast in the room
- Bar
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Shuttle service
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Emergency cord in bathroom
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Terrace
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
