Best Western Premier Heronston Hotel & Spa
About this property
Situated in the heart of Glamorgan, Best Western Premier Heronston Hotel & Spa has an on-site restaurant, free parking, and free Wi-Fi.
Just 10 minutes from the seaside resort of Porthcawl and the Glamorganshire Heritage Coastline, the Heronston sits in mature gardens close to numerous castles and St Fagans National History Museum.
All rooms are en suite with tea and coffee making facilities. The Heronston also boasts a fully-equipped gym.
The Crane Restaurant serves fresh, local specialities and offers an extensive wine list, whilst the newly refurbished Ewennys Bar & Grill serves light meals and beverages. Best Western Premier Heronston Hotel & Spa can also offer hot breakfasts and room service and up to 2 children 12 years and under can eat breakfast for free when sharing with 2 adults who have purchased breakfast.
We only accept pets in some of our Deluxe Double Rooms with Sofa Bed. Please enquire for availability before booking.
Up to 2 children 12 years and under can eat breakfast for free when sharing with 2 adults who have purchased breakfast.
Please note that our Leisure Club is closed while we repair damage to the area and will re-open early next year. Our Gym area will still be available. We apologise for any inconvenience caused.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that our Leisure Club is closed while we repair damage to the area and will re-open early next year. Our Gym area will still be available. We apologise for any inconvenience caused.
When booking 6 rooms or more, different policies and additional supplements may apply. We only accept pets in some of our Deluxe Double Rooms with Sofa Bed. Please enquire for availability before booking. There is a £10.00 per pet per night charge. Our Restaurant will be closed on Friday & Saturday nights during December due to Functions. 24th to 26th December and 1st January there will be limited evening food service. "Festive Celebrations" may be audible during this period. On New Year's Eve our Restaurant is closed and there will be no meals available after 6pm. On New Year's Day our bed & breakfast rates include brunch served from 9am-11am. We hold events and functions at the hotel and party celebrations may be audible at times.
Legal information
FAQs about Best Western Premier Heronston Hotel & Spa
- Deluxe Double Room with Walk-In Shower - Disability Access/Ground Floor
- Deluxe Double Room - Non-Smoking
- Deluxe Room
- Deluxe Double Room with Sofa Bed
- Superior King Room - Non-Smoking
- Junior Queen Suite
Guest reviews
Very good
Nathalie
🇬🇧 United Kingdom
solo traveller · Deluxe Room
Alan
🇬🇧 United Kingdom
young couple · Deluxe Twin Room with Skylight
Facilities of Best Western Premier Heronston Hotel & Spa
Wellness
- Fitness
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa facilities
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Massage
- Spa & wellness centre
- Fitness centre
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Terrace
- Garden
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
