Carlisle Station Hotel, Sure Hotel Collection by BW
About this property
In the heart of the city centre, this elegant Victorian hotel offers stylish rooms with 32-inch Freeview flat-screen TVs and free WiFi. Carlisle Train Station is next to this property.
Each of the contemporary rooms at Carlisle Station Hotel, Sure Hotel Collection by BW features a seating area, work desk and free tea and coffee.
With a superb central location, the hotel is only 2 miles from the M6 motorway. The scenic Lake District National Park and the beautiful English/Scottish border are both just a 30-minute drive away. The popular wedding town of Gretna Green is just 10 miles from the Carlisle Station Hotel, Sure Hotel Collection by BW.
Guests at Carlisle Station Hotel, Sure Hotel Collection by BW receive discounted rates at the DW Sports Fitness Club, which is 10 minutes’ walk away. Facilities include an indoor pool, 2 spa baths, a steam room and modern gym.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that construction work will be taking place near Carlisle Train Station from 12th October 2025 to 4th April 2026, and some guests may experience travel disruptions in and around the station area.
Guide and working dogs are accepted at the property.
The fine print
• Parking is subject to availability due to limited spaces.
Legal information
FAQs about Carlisle Station Hotel, Sure Hotel Collection by BW
Guest reviews
Very good
Stephen
🇬🇧 United Kingdom
solo traveller · Standard Double Room - Non-Smoking
Joe
🇬🇧 United Kingdom
young couple · Standard Double Room - Non-Smoking
Facilities of Carlisle Station Hotel, Sure Hotel Collection by BW
Food & Drink
- Wine/champagne
- Kid-friendly buffet
- Special diet menus (on request)
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
General
- Non-smoking throughout
- Heating
- Lift
- Non-smoking rooms
Activities
- Golf course (within 3 km)
Media & Technology
- Pet bowls
- Daily housekeeping
- Shared lounge/TV area
- Luggage storage
- Fax/photocopying
- Express check-in/check-out
- 24-hour front desk
- Meeting/banquet facilities
Health & Safety
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
