Castle Hotel Windsor
About this property
Castle Hotel Windsor is a 4-star hotel based in the heart of Windsor town centre, located opposite the Windsor Castle and Windsor Guildhall. Boasting unrivalled views of the 'Changing of the Guards' procession which marches past the doorstep of the hotel along Windsor’s picturesque main street. The hotel is undergoing a multi-million pound refurbishment with all bedrooms, public areas and the restaurant being updated.
All rooms feature a smart TV with Chromecast, Nespresso machine, Roberts Radio, mini-bar, a dedicated workspace, air conditioning, GHD hairdryer, complimentary WiFi, and private bathrooms complete with British toiletries. Selected rooms offer views of Windsor Castle and Windsor High Street. For more space and for families, book one of the suites in the main house or in the Mews Building, where the former stables offer a private entrance and dog-friendly accommodation. Onsite parking along with EV charging is available at an additional charge, subject to availability.
Penningtons, Windsor’s new British Brasserie and Bar, is now open, serving seasonal British dishes showcasing a love of simple things done well. Start the day with a delicious breakfast, linger for lunch, indulge in afternoon tea or sample the evening menu. Take a seat in the bar for a bespoke cocktail or two or a glass of English wine.
London Heathrow Airport can be reached in 15 minutes by car, and the hotel is only a few minutes’ walk from both Windsor & Eton Central and Windsor and Eton Riverside train stations where guests can reach London Paddington or Waterloo in under an hour. If you are visiting us by car please note the entrance to the car park is via Bachelors Acre, postcode is SL4 1ER.
Windsor Racecourse is 6 minutes' drive away, and Ascot Racecourse is 12 minutes. The River Thames, Savill Gardens, Legoland, Twickenham Stadium and Runnymede are all within reach of the hotel. The onsite conference and events space offers 11 naturally lit spaces including a ballroom which can host up to 400 guest, the largest in Windsor.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the credit card used to book must be presented on arrival.
Guests can enjoy dining in the our restaurant Leaf at The Castle with a menu based on the ideals of health, body and mind, yet coupled with indulgence. Our dishes are designed to tantalise taste buds as well as nourish the soul. Breakfast, all-day dining, and an à la carte menus are available. Reservations are highly recommended. You can also enjoy cocktails, exquisite wines, traditional teas and craft ales, in Leaf at The Castle Bar.
When booking 8 rooms or more, different policies and additional supplements may apply.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Castle Hotel Windsor in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Castle Hotel Windsor
- Park Wing Classic
- Mews Suite
- Windsor Junior Suite
Guest reviews
Very good
Allen
🇺🇸 United States
young couple · Mews Deluxe
Martin
🇮🇪 Ireland
young couple · Cosy Room
Facilities of Castle Hotel Windsor
Food & Drink
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
- Safety deposit box
General
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Terrace
Activities
- Bicycle rental
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
