Cerise Carcassonne Sud
About this property
Located 500 metres from the medieval citadel of Carcassonne, Cerise Carcassonne Sud offers an indoor swimming pool, hammam, and free WiFi. The Saint Louis Bastide is only 1.5 km away.
Cerise Carcassonne Sud consists of two buildings situated in a large green space. All studios and apartments are air-conditioned and feature a TV, a wardrobe and a bathroom with a hairdryer. The kitchenette includes a microwave, kitchenware and a refrigerator. It also comes with hotplates and a coffee machine.
A buffet breakfast is offered each morning at Cerise Carcassonne Sud if reserved 1 day in advance. Takeaway meals can be requested at the reception anytime of the day and enjoyed in the comfort of your room. Guests can also find grocery shops and restaurants just 200 metres from the property. The hotel also has partner restaurants nearby, where guests can have dinner or have meals delivered upon request and at an additional cost.
Additional features include luggage storage, a laundry, an elevator and free private parking on site. Carcassonne Castle is only a 10-minute walk away and Carcassonne train station is 2 km from the building.
A pre-authorization will be requested upon arrival to guarantee your stay.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that for reservations of 5 rooms or more, a 30% non-refundable deposit will be taken.
Reception is open Monday to Saturday from 7am to 12pm and from 3pm to 8pm, and on Sundays from 7am to 12pm and from 3pm to 7pm.
If you need to arrive outside reception opening hours, please contact the establishment in advance. Contact details can be found on the booking confirmation.
Please note that the swimming pool is available from 9:00 to 20:00 during the year.
Another Carcassonne establishment has a similar name. Please check the address on your booking confirmation (1 rue Darius Milhaud, 11000 Carcassonne).
You can request the use of a high chair in the breakfast room.
Please note that breakfast must be ordered 1 day in advance.
No daily cleaning service is provided in the apartments during your stay.
Upon check-in, you will be required to present photo identification and the credit card used to make the reservation.
As part of the coronavirus (COVID-19) pandemic, this establishment is currently applying additional sanitary measures.
Due to the coronavirus pandemic (COVID-19), this establishment is taking measures to ensure the safety of its customers and staff. Certain services and facilities may therefore be reduced or unavailable.
Please inform Cerise Carcassonne Sud in advance of your expected arrival time. You can enter this information in the "Special requests" section when booking, or contact the establishment directly. Contact details will appear on your booking confirmation.
Bachelor parties and similar events are not permitted in this establishment."
The fine print
• Please inform Cerise Carcassonne Sud in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• This property will not accommodate hen, stag or similar parties.
• Guests under the age of 18 can only check in with a parent or official guardian.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• A damage deposit of €150 is required. The host charges this 7 days before arrival. That's about $168. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Cerise Carcassonne Sud
Facilities of Cerise Carcassonne Sud
Wellness
- Indoor swimming pool
- Foot bath
- Sun loungers or beach chairs
Food & Drink
- Coffee house on site
- Bar
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
General
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Garden
Activities
- Bike tours
- Walking tours
Media & Technology
- Vending machine (snacks)
- Vending machine (drinks)
- Luggage storage
- Fax/photocopying
- Packed lunches
- Laundry
- Meeting/banquet facilities
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus