Chambre d’Hôtes Neptune Wood
About this property
Comfortable Accommodations
Chambre d’Hôtes Neptune Wood in Arzens offers family rooms with private bathrooms, air-conditioning, and garden views. Each room includes a tea and coffee maker, TV, and free WiFi.
Exceptional Facilities
Guests enjoy a lounge, bowling, shared kitchen, outdoor seating area, picnic area, and sun terrace. Additional amenities include a terrace, garden, and free on-site private parking.
Delicious Breakfast
A continental breakfast is served in-room, highly praised by guests for its quality and variety.
Convenient Location
Located 8 km from Carcassonne Airport and near attractions such as Perpignan IUT University and Carcassonne Cathedral, the property provides walking tours and hiking opportunities.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that prepayment is due by cheque. The property will contact you directly to organise this.
Pets are allowed in the rooms Saturne and Venus, on demand only.
The fine print
• Please inform Chambre d’Hôtes Neptune Wood in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Legal information
FAQs about Chambre d’Hôtes Neptune Wood
- Double Room
- Comete Family Room with Shower
Guest reviews
Frances
🇦🇺 Australia
young couple · Comete Family Room with Shower
Cveto
🇸🇮 Slovenia
young couple · Comete Family Room with Shower
Facilities of Chambre d’Hôtes Neptune Wood
Wellness
- Spa lounge/relaxation area
- Sun umbrellas
- Sun loungers or beach chairs
- Massage
Food & Drink
- Breakfast in the room
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Parking
- Shared kitchen
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
General
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- BBQ facilities
- Terrace
- Garden
Activities
- Cooking class
- Tour or class about local culture
- Walking tours
- Temporary art galleries
- Bowling
- Hiking
- Darts
- Table tennis
Media & Technology
- Shuttle service
- Shared lounge/TV area
- Private check-in/check-out
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
