About this property
The 4-star Charme Hotel offers comfortable rooms in Prato. Guests can enjoy a varied buffet breakfast daily, as well as an American bar and restaurant.
Rooms at the hotel are air conditioned, and include a satellite TV and minibar. The private bathroom features free toiletries.
Other services include a fitness centre with sauna, Turkish bath and gym, at the complete disposal of guests.
Charme Hotel is 4.5 km from Prato Centrale Train Station. Pistoia is a 25-minute drive from the property.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
License number: <strong>100005ALB0051, IT100005A1EEBQXCIG</strong>
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• License number: <strong>100005ALB0051, IT100005A1EEBQXCIG</strong>
Legal information
FAQs about Charme Hotel
- Double Room or Twin Room
- Superior Double or Twin Room
Guest reviews
Very good
Mary
🇮🇪 Ireland
young couple · Superior Double or Twin Room
Prmaina
🇺🇸 United States
solo traveller · Superior Double or Twin Room
Facilities of Charme Hotel
Wellness
- Fitness centre
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Grocery deliveries
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Garden
Activities
- Happy hour
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
