Chez Madeleine
About this property
Comfortable Accommodation
Chez Madeleine in Châtenois offers a 2-star apartment with two bedrooms and one bathroom. The property features air-conditioning, a kitchenette, and parquet floors.
Dining and Amenities
Guests can enjoy European cuisine at the traditional restaurant. The apartment includes a dining area, refrigerator, microwave, TV, and wardrobe. Additional facilities include a lounge, 24-hour front desk, electric vehicle charging station, and hairdresser/beautician.
Local Attractions
Located 9 km from Le Haut Koenigsbourg Castle and 42 km from Strasbourg International Airport, the apartment is near attractions such as Cigoland (3.3 km) and Monkey Mountain (4.7 km). Virtual Flight is a 12-minute walk away.
Guest Satisfaction
Highly rated for room cleanliness, convenient location, and comfort, Chez Madeleine ensures a pleasant stay.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
This property will not accommodate hen, stag or similar parties.
The fine print
• This property will not accommodate hen, stag or similar parties.
Legal information
FAQs about Chez Madeleine
Guest reviews
Very good
Ben
🇬🇧 United Kingdom
review category group of friends · Two-Bedroom Apartment
Urszula
🇬🇧 United Kingdom
family with young children · Two-Bedroom Apartment
Facilities of Chez Madeleine
Food & Drink
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Front Desk Services
- 24-hour front desk
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
Activities
- Horse riding
- Hiking
Health & Safety
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Miscellaneous
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Entertainment
- Shuttle service
- Shared lounge/TV area
- Chapel/shrine
Shopping
- Barber/beauty shop
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
