CiTi Hotel London Luton
About this property
CiTi Hotel London Luton is conveniently located just a 10-minute drive from London Luton Airport and a 3-minute walk from Luton Rail Station. Central London can be reached in approximately 40 minutes by train. Free Wi-Fi is available throughout the hotel, and public parking is just a 2-minute walk away.
All rooms are equipped with a comfortable bed, flat-screen TV, and air conditioning. Additional amenities such as hairdryers, irons, portable heaters, and fans are available upon request.
Guests will find a cinema, a variety of shops, and numerous restaurants in Luton town centre and within The Mall shopping centre, all just a short walk from the hotel. The University of Bedfordshire is only an 8-minute walk away.
Nearest Parking: The Mall Market Car Park, Melson Street, LU1 2JX – Open 24 hours.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that this property does not accept cash payments. All payments must be made using a debit or credit card.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about CiTi Hotel London Luton
- Small Double Room - No Window
- Double Room - Disability Access
- Standard Double Room - No Window
- Twin Room without Window
- Small Double Room with Window
- Twin Room with Window
- Standard Double Room with Window
Guest reviews
Good
Andrea
🇸🇰 Slovakia
family with young children · Small Double Room - No Window
Michael
🇬🇧 United Kingdom
solo traveller · Double Room - Disability Access
Facilities of CiTi Hotel London Luton
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
General
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Emergency cord in bathroom
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Activities
- Live music/performance
- Movie nights
- Bowling
Media & Technology
- Daily housekeeping
- Vending machine (snacks)
- Vending machine (drinks)
- Concierge service
- Luggage storage
- Fax/photocopying
- Express check-in/check-out
- 24-hour front desk
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Food & Drink
- Food can be delivered to guest accommodation
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
