Citrus Hotel Eastbourne by Compass Hospitality
About this property
Located on Eastbourne’s seafront, Citrus Hotel Eastbourne by Compass Hospitality Compass Hospitality offers contemporary accommodation just 400 metres from Eastbourne town centre. Some rooms feature sea views.
Minimalist, modern decor is in all rooms which also include a flat-screen TV. Each room has a private bathroom with a hairdryer.
Wi-Fi is available and complimentary.
Opposite the Western Lawns, Citrus Hotel Eastbourne by Compass Hospitality Compass Hospitality is less than a 15-minute walk away from Eastbourne Rail Station. Eastbourne Pier is a 10 minutes’ walk away and Beachy Head, an expanse of white cliffs, is 5 minutes’ journey by car.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking
This payment is non-refundable and non-transferable.
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property or guest may be asked to pay with alternative method.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
The fine print
• Please inform Citrus Hotel Eastbourne by Compass Hospitality in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Citrus Hotel Eastbourne by Compass Hospitality
- Standard Double Room
- Standard Twin Room
- Twin Room with Walk-In Shower – Disability Access
- Triple Room with Three Single Beds and Side Sea View - Non-Smoking
- Family Room with Side Sea View
- Standard King Room with Sea View
- Suite with One King and One Single Bed with Sea View - Non-Smoking
- Deluxe Family Suite with Two King Beds and One Single Bed - Non-Smoking
Guest reviews
Good
Tania
🇬🇧 United Kingdom
family with young children · Family Room with Side Sea View
Kay
🇬🇧 United Kingdom
family with young children · Deluxe Family Suite with Two King Beds and One Single Bed - Non-Smoking
Facilities of Citrus Hotel Eastbourne by Compass Hospitality
Food & Drink
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Special diet menus (on request)
- Snack bar
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Outdoors
- Beachfront
Activities
- Beach
- Games room
Media & Technology
- Pet bowls
- Shared lounge/TV area
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
