City Résidence Tours
About this property
The residence City Résidence Tours is in the business centre of Tours, between the TGV station and Palais des Congrès.
The residence offers 99 spacious apartments, modern and fully equipped and can accommodate up to 4 guests. Each apartment provides you with a comfortable and practical living space.
Just a few minutes by foot from shops and the city centre, this location is ideal for your business trips and your family visit to the Loire Valley.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that upon check-in guests will be requested to show a photo ID and a credit card. The details of theses cards must match the reservation's holder ones.
For stays up to 7 nights, optional housekeeping service is available upon request and at an extra cost.
At an additional cost, guests can request their bed linen and towels to be changed. At an additional cost, guests can request a full housekeeping service.
If you plan to arrive after 18:00, please contact the hotel in advance to receive the access code.
All children from 4 to 11 years old can enjoy breakfast at a reduced rate.
Reception opening hours :
Monday to Friday: 7am to 12am and 2pm to 8pm.
Saturday, Sunday and public holidays: 8am to 12am and 2pm to 6pm
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• This property will not accommodate hen, stag or similar parties.
• A damage deposit of €70 is required on arrival. That's about $78. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about City Résidence Tours
- Studio
- Studio (2 Adults)
- Studio with Balcony
- One-Bedroom Apartment
Facilities of City Résidence Tours
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
Cleaning Services
- Laundry
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key access
Health & Safety
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Food & Drink
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Miscellaneous
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
Living Area
- Parking
Entertainment
- Bicycle rental
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
Shopping
- Minimarket on site