Citysteps Hotels Newcastle West
About this property
Comfortable Accommodation
Citysteps Hotels Newcastle West in Newcastle offers 3-star rooms with private bathrooms and free WiFi. Each room includes a work desk, TV, and free toiletries.
Convenient Facilities
Guests benefit from private and express check-in and check-out services, a lounge, concierge, games room, full-day security, and room service. Additional amenities include a hairdryer and luggage storage.
Prime Location
Located 1.8 km from St James' Park and Newcastle Train Station, the hotel is a 19-minute walk to Utilita Arena. Nearby attractions include Tyne Theatre & Opera House (1.5 km) and Theatre Royal (2.1 km). Newcastle International Airport is 12 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
The fine print
• This property will not accommodate hen, stag or similar parties.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Citysteps Hotels Newcastle West
- This double room includes a flat-screen TV with satellite channels and a shared bathroom. The unit offers 1 bed.
Guest reviews
Very good
Pauline
🇬🇧 United Kingdom
review category group of friends · Standard Family Room
Michael
🇬🇧 United Kingdom
review category group of friends · Standard Quadruple Room
Facilities of Citysteps Hotels Newcastle West
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
General
- Non-smoking throughout
- Non-smoking rooms
Activities
- Games room
Media & Technology
- Shared lounge/TV area
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- Room service
Health & Safety
- First aid kit available
Other
- Cashless payment available
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
