Comfort Aparthotel Carcassonne
About this property
Comfort Aparthotel Carcassonne is 4 km from the centre of the walled city. It features apartments and studios with kitchenettes and an outdoor swimming pool. Free WiFi is available throughout.
The accommodation at Comfort Aparthotel Carcassonne is air-conditioned and serviced by a lift. It features an LCD TV, a work desk and a private bathroom. Hairdryers are provided at the reception upon request.
Meals prepared in the kitchenette can be eaten in the dining area. Each one is fully equipped with a dishwasher, microwave and coffee maker. Alternatively, the residence offers a buffet breakfast. Meals can also be enjoyed at one of the property's partner restaurants, located within walking distance. Packed lunches are available upon request and can be enjoyed in the guest's room.
The residence can be easily accessed from the A61, which is just 8 minutes away. Carcassonne Train Station is a 5-minute drive away and free private parking is available on site.
It features apartments and studios with kitchenettes and an outdoor swimming pool (l 10* L 5mt).
Our reception is not open 24 hours a day, it is imperative to contact the reception during opening hours to find out what to do in case of arrival after closing.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.
When booking 5 rooms or for more than 12 people or more, different policies and additional supplements may apply.
Bachelor parties and similar celebrations are not permitted in the hotel.
A security deposit of €200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.
It is possible to arrive outside reception opening hours, simply contact the residence in advance.
Please note that during the high season, the swimming pool is open from 10:00 – 20:00 from May to September.
Please also note that reception hours: :
Weekdays: 8am-12:30pm / 1:30pm-7:00pm
Weekends: 8:30am-12:30pm / 1:30pm-6:00pm
The fine print
• Please inform Comfort Aparthotel Carcassonne in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• This property will not accommodate hen, stag or similar parties.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• Swimming pool 5mt x 10 mt is closed from Tue 30 Sept 2025 until Mon 18 May 2026
• Swimming pool 5mt x 10 mt is closed from Sat 12 Sept 2026 until Sat 01 May 2027
Legal information
FAQs about Comfort Aparthotel Carcassonne
- Studio (2 Adults)
- Twin Studio
Facilities of Comfort Aparthotel Carcassonne
Wellness
- Outdoor swimming pool
- Fitness
Food & Drink
- Coffee house on site
- Snack bar
- Packed lunches
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
Cleaning Services
- Laundry
Business Facilities
- Fax/photocopying
Safety & Security
- Fire extinguishers
- Smoke alarms
- Key access
Outdoors
- Outdoor furniture
- Terrace
- Garden
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Miscellaneous
- Raised toilet
- Wheelchair accessible
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus