Comfort Aparthotel Mutzig Portes d'Alsace
About this property
Comfort Aparthotel Mutzig Portes d'Alsace is set along the Alsace Wine Route, 25 km from Strasbourg in the village of Mutzig. It offers a sauna and studio and apartment accommodation with free parking.
The studios are equipped with a private bathroom, seating area with flat-screen TV and a kitchenette featuring a hotplate, microwave and refrigerator.
Comfort Aparthotel Mutzig Portes d'Alsace can provide a breakfast service upon request. The residence is near the town’s famous 19th-century brasserie and is a 5-minute drive from Mutzig Fort.
You have the possibility to luch here our take-away formulas consisting of a hot dish, a drink and a dessert. Choose from a wide selection of dishes and relax over a tasty meal.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.
For bookings of more than 5 rooms or 12 people, special conditions apply.
Bachelor parties and similar celebrations are not permitted in the hotel.
A security deposit of €200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.
It is possible to arrive outside reception opening hours, simply contact the residence in advance.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Please inform Comfort Aparthotel Mutzig Portes d'Alsace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• This property will not accommodate hen, stag or similar parties.
• Guests under the age of 18 can only check in with a parent or official guardian.
• A damage deposit of €200 is required on arrival. That's about $224. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Comfort Aparthotel Mutzig Portes d'Alsace
- Standard Studio
- Superior Studio
- Family Studio
- Superior Apartment (4 Adults)
- One-Bedroom Apartment (6 Adults)
Guest reviews
Very good
James
🇬🇧 United Kingdom
family with young children · Superior Apartment (4 Adults)
Karin
🇩🇪 Germany
young couple · Standard Studio
Facilities of Comfort Aparthotel Mutzig Portes d'Alsace
Wellness
- Sauna
Food & Drink
- Wine/champagne
- Vending machine (snacks)
- Vending machine (drinks)
- Special diet menus (on request)
- Snack bar
- Packed lunches
- Room service
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Express check-in/check-out
Business Facilities
- Fax/photocopying
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
Outdoors
- Terrace
- Garden
Activities
- Walking tours
- Cycling
- Hiking
- Canoeing
- Skiing
- Fishing
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Miscellaneous
- Pet bowls
- Wheelchair accessible
- Designated smoking area
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
