Complejo La Cigüeña
About this property
Complejo La Cigüeña is a large complex located in the Sureste Nature Reserve, 25 km outside Madrid. It offers an outdoor pool and stylish bungalows with a hydromassage shower.
Each modern bungalow is equipped with air conditioning, heating and a flat-screen TV. Each one includes design features from one of a range of influences, from Japanese Zen design to African Safari.
The Cigüeña Complex has 2 restaurants serving innovative Mediterranean food, and there is also a lakeside bar and chillout tapas bar. You can relax with a drink in the attractive landscaped garden.
You can drive to central Madrid in just 20 minutes from Complejo La Cigüeña. Here you can find the Reina Sofía and Prado Museums as well as plenty of vibrant nightlife.
"INFORMATION NOTICE
Please be advised that our establishment regularly hosts private events and celebrations.
During these events, there may be music, ambient noise, and increased foot traffic, particularly during the evening hours and until the events conclude at their authorized finishing times.
We strive to ensure all our guests enjoy their stay.
Thank you for your understanding."
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that children older than 12 years old will be considered as adults.
The fine print
• Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
• Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
• Please inform Complejo La Cigüeña in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Piscina #2 is closed from Mon 08 Sept 2025 until Tue 30 Jun 2026
• A damage deposit of €300 is required on arrival. That's about $337. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Complejo La Cigüeña
- Bungalow (2 Adults + 1 Child)
- Bungalow (4 Adults)
Guest reviews
Very good
Susan
🇦🇺 Australia
young couple · Bungalow (2 Adults)
Robyn
🇬🇧 United Kingdom
young couple · Bungalow (2 Adults)
Facilities of Complejo La Cigüeña
Wellness
- Outdoor swimming pool
- Sun loungers or beach chairs
- Massage
Food & Drink
- Wine/champagne
- Bar
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
General
- Designated smoking area
- Air conditioning
- Heating
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoors
- Terrace
- Garden
Activities
- Horse riding
- Hiking
Media & Technology
- Fax/photocopying
- Tour desk
- Laundry
- Business centre
- 24-hour front desk
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Transportation
- Kids' outdoor play equipment
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
