Cross Keys Hotel, Kelso
About this property
Looking out over the cobbled square in the centre of Kelso, the Cross Keys Hotel enjoys a landmark location in this Scottish Borders town. Dating back to 1769, this hotel provides free parking and WiFi and high-quality dining showcasing local produce.
Guest rooms at the Cross Keys Hotel, Kelso have a flat-screen TV and tea and coffee facilities. Each has an en suite bathroom.
Full Scottish or continental breakfast is served each morning in the Saddlers Room, where you can also enjoy a range of lunches including homemade soups and sandwiches. A full dinner menu makes use of the area’s fine local produce and is complemented by wines, beers and soft drinks.
Cross Keys Hotel is just 2 minutes’ walk from the impressive Kelso Abbey, and around 8 minutes from the grounds of the 18th-century Floors Castle. Other attractions within a 20-minute drive include Jedburgh Abbey and the vast Northumberland National Park.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that additional beds can only be accommodated in the classic and superior room, subject to prior arrangement.
The fine print
• Please inform Cross Keys Hotel, Kelso in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Legal information
FAQs about Cross Keys Hotel, Kelso
- Twin Room
- Double Room
- Family Two-Bedroom Suite
Guest reviews
Very good
Heather
🇬🇧 United Kingdom
solo traveller · Classic Double Room
Gerald
🇬🇧 United Kingdom
family with young children · Twin Room
Facilities of Cross Keys Hotel, Kelso
Wellness
- Fitness centre
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Luggage storage
- 24-hour front desk
Cleaning Services
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
General
- Shared lounge/TV area
- Non-smoking throughout
- Heating
- Car hire
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Raised toilet
Outdoors
- Outdoor furniture
Activities
- Bicycle rental
- Live sport events (broadcast)
- Evening entertainment
- Horse riding
- Cycling
- Hiking
- Darts
- Table tennis
- Billiards
- Games room
- Fishing
- Golf course (within 3 km)
Health & Safety
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
