DoubleTree by Hilton Stoke-on-Trent, United Kingdom
About this property
Where comfort meets convenience in the heart of Staffordshire.
Nestled in the vibrant city of Stoke-on-Trent, DoubleTree by Hilton offers a warm welcome with its signature chocolate chip cookie and a stay that blends modern comfort with exceptional service. Guests can unwind in stylish, modern rooms and suites offering family friendly facilities ensuring a comfortable stay for all.
The hotel boasts a prime location near the A53 and A500, ideally located just off the M6 and minutes from the city centre, making it easily accessible for travellers and being the perfect base for both business and leisure travellers visiting and exploring Staffordshire.
The hotel features a well-equipped fitness and wellness centre with heated indoor pool—ideal for relaxation after a day of exploring.
Kids Stay & Eat Free This Summer from the 25th June to the 1st September
This summer, children aged 17 and under can stay free and enjoy complimentary meals from our Children's Menu when accompanied by a dining adult.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that during your stay at the hotel we may be hosting events such as weddings.
When booking 6 rooms or more, different policies and additional supplements will apply.
Room packages including meals exclude children’s meal charges '
Please note, the restaurant is closed on Friday and Saturday nights during December due to Christmas parties. Guests can purchase bar meals instead until 19:00 then room service after 21:30.
Please note that during your stay at the hotel we may be hosting events such as weddings. When booking 9 rooms or more, different policies and additional supplements will apply.
During our festive period we will be hosting Christmas parties in the hotel throughout December and the last weekend in November . We will do our utmost to ensure you have a pleasant stay and are not disturbed by the music; however, this cannot be guaranteed.
'If you are booking a room with a sofa bed for 2 people and you would like the sofa bed made up please let us know prior to check in'.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about DoubleTree by Hilton Stoke-on-Trent, United Kingdom
- Family Guestroom With Two Queen Beds
- King Room with Sofa Bed
- Deluxe King Room
- Deluxe Queen Room with Sofa Bed
Guest reviews
Very good
Anna
🇬🇧 United Kingdom
solo traveller · King Guest Room
Lisa
🇬🇧 United Kingdom
family with young children · Family Guestroom With Two Queen Beds
Facilities of DoubleTree by Hilton Stoke-on-Trent, United Kingdom
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Sun loungers or beach chairs
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Water park
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
