Epsilon Hotel
About this property
Epsilon Hotel is located in the centre of Stratford, within 10 minutes’ walk of its Tube, rail and DLR stations, as well as the Olympic Park and Westfield Shopping Centre. It features free WiFi and a bar.
Epsilon Hotel offers rooms with simple, contemporary design finished in grey, brown or green tones. All rooms have a TV, tea/coffee making facilities and an en-suite bathroom.
Central London can be reached in around 30 minutes by public transport, while the O2 Arena and Greenwich are a 20-minute journey away. London City Airport can be reached easily by DLR train.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note, the photo ID must match the name on the credit card used at time of booking.
Please note, guests under 18 years of age must be accompanied by a parent or official guardian.
When booking for 5 rooms or more, different policies and additional supplements will apply.
All guest must carry their Valid Government ID proof for Hotel Check in.
The fine print
• Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
• In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
• In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
• Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
• Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
• Please inform Epsilon Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Epsilon Hotel
- Double Room - Disability Access
- Deluxe Double Room
Facilities of Epsilon Hotel
Food & Drink
- Coffee house on site
- Wine/champagne
- Snack bar
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
General
- Designated smoking area
- Heating
- Family rooms
- Non-smoking rooms
Media & Technology
- Daily housekeeping
- Shared lounge/TV area
- Luggage storage
- Fax/photocopying
- 24-hour front desk
- Room service
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus