Europe Haguenau – Hotel & Spa
About this property
Comfortable Accommodations
Europe Haguenau – Hotel & Spa in Haguenau offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, TV, and soundproofing for a pleasant stay.
Wellness and Leisure
Guests can enjoy spa facilities, a sauna, indoor swimming pool, and hammam. The wellness centre provides relaxation and rejuvenation with various packages. Additional amenities include a terrace, garden, and free WiFi.
Dining Experience
The family-friendly restaurant serves French, local, and European cuisines with vegetarian, gluten-free, and dairy-free options. Breakfast includes local specialities, fresh pastries, cheese, fruits, and juice.
Nearby Attractions
Located 1.8 km from Musée du Bagage and 26 km from The Robertsau Forest, the hotel is highly rated for its spa, attentive staff, and excellent restaurant.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
The restaurant is closed on Saturday for lunch, Sunday lunch and dinner, and on public holidays.
Children under 16 years are not allowed in the pool and spa. Guests aged 16 and above are permitted.
The fine print
• Please inform Europe Haguenau – Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• Sauna is closed from Mon 23 Feb 2026 until Sun 15 Mar 2026
• Spa/wellness centre is closed from Mon 23 Feb 2026 until Sun 15 Mar 2026
• Piscine #1 is closed from Mon 23 Feb 2026 until Sun 15 Mar 2026
• A damage deposit of €250 is required on arrival. That's about $280. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Europe Haguenau – Hotel & Spa
- Standard Double Room - Spa Access Included
- Premium Double Room - Spa access included
- Junior Suite with SPA Access Included
- Duplex Suite - Spa Access Included
Guest reviews
Very good
Josephine
🇫🇷 France
solo traveller · Comfort Double Room - Spa Access Included
Josephine
🇫🇷 France
solo traveller · Comfort Double Room - Spa Access Included
Facilities of Europe Haguenau – Hotel & Spa
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Full body massage
- Couples massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Sun loungers or beach chairs
- Hammam
- Massage
- Spa & wellness centre
- Sauna
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Terrace
- Garden
Activities
- Bicycle rental
- Hiking
Media & Technology
- Private check-in/check-out
- Luggage storage
- Fax/photocopying
- Packed lunches
- 24-hour front desk
- Meeting/banquet facilities
- Room service
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
