Eurostars Reina Felicia
About this property
The hotel sits in a magnificent setting, surrounded by a privileged natural environment that is ideal for winter sports enthusiasts, nature lovers and all those seeking a peaceful, relaxing stay.
With 4 meeting rooms, 54 double rooms, 16 duplex and 6 junior suites, the hotel also has a gym and an indoor and outdoor swimming pool.
Located in Jaca's new residential area, the hotel offers excellent facilities for company meetings, all the amenities for a peaceful and enjoyable stay.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
On May 06, 07 and 08 our indoor pool will be closed for maintenance work.
Please note the hotel spa will be closed until further notice. Guests are kindly requested to contact the hotel for further details about the spa and the restaurant availability using the contact details found on the Booking Confirmation.
When booking 5 rooms or more, additional supplements and special conditions may apply.
Maintenance in the pool work will be carried out from 12/11/2024 to 14/11/2024
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
• Please inform Eurostars Reina Felicia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Restaurante #1 is closed from Mon 20 Nov 2023 until Sun 03 Dec 2023
• Piscina Exterior is closed from Sun 12 Sept 2021 until Sun 12 Jun 2022
• Piscina Exterior is closed from Sun 15 Oct 2023 until Wed 12 Jun 2024
• Piscina Interior is closed from Mon 06 May 2024 until Wed 08 May 2024
• Piscina Interior is closed from Tue 12 Nov 2024 until Thu 14 Nov 2024
• Piscina Interior is closed from Tue 06 May 2025 until Fri 09 May 2025
• Piscina Exterior is closed from Tue 13 May 2025 until Sat 14 Jun 2025
Legal information
FAQs about Eurostars Reina Felicia
- Standard Twin Room
- Double or Twin Room with Parking
- Double Room with Extra Bed
- Superior Duplex
Guest reviews
Very good
Denise
🇦🇺 Australia
family with young children · Standard Twin Room
Barbara
🇬🇧 United Kingdom
young couple · Double or Twin Room with Parking
Facilities of Eurostars Reina Felicia
Wellness
- Pool 1 - outdoor
- Pool 2 - indoor
- Fitness/spa locker rooms
- Fitness
- Sun loungers or beach chairs
- Fitness centre
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- Safety deposit box
General
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Terrace
- Garden
Activities
- Horse riding
- Cycling
- Hiking
- Skiing
Kitchen
- Ski storage
Health & Safety
- Thermometers for guests provided by property
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
