Excelsior Palace Portofino Coast
About this property
Featuring panoramic views of Portofino Bay, Excelsior Palace is a luxury 5-star hotel offering 2 restaurants, sun terraces and spacious rooms, many with sea views.
Breakfast buffet, lunch and dinner are served at the on-site Lord Byron restaurant, overlooking Tigullio Gulf. The à-la-carte Eden Roc restaurant is at the private beach, open in summer for both lunch and dinner.
Featuring free WiFi, rooms at the Excelsior Palace come with air conditioning and satellite TVs. The private bathroom includes luxurious bathrobes and slippers.
The spa offers a new indoor pool with heated water, mirror dome, a traditional Turkish bath and one with Mediterranean essences, a Finnish sauna and a soft sauna , in addition to the usable gym with sea view, to treatment cabins and our hairdresser
Portofino is 7 km from the hotel, reached along the scenic SP227 coast road. Rapallo Station is a 5-minute taxi ride away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
All wellness centre services, outdoor swimming pool and beach club access are complimentary.
The private beach area is open from June 1 to September 30.
Please note that surcharges apply for pets, both for staying in the hotel and separately to access the beach club. Only small-sized pets are allowed at the property.
Please note that a garage with CCTV surveillance is also available at an additional cost.
Please note that this property has 2 restaurants: the Lord Byron Restaurant open all the year and the Eden Roc summer Restaurant is closed from October 1st, 2025 to May 31st, 2026.
The fine print
• In the event of an early departure, the property will charge you the full amount for your stay.
• When booking half board, please note that drinks are not included.
• Eden Roc summer Restaurant is closed from Tue 15 Sept 2026 until Mon 31 May 2027
• Seconda piscina esterna aperta da giugno a settembre is closed from Thu 01 Oct 2026 until Mon 31 May 2027
• License number: <strong>010046-ALB-0033, IT010046A17PKKRS3I</strong>
Legal information
FAQs about Excelsior Palace Portofino Coast
- Superior Double or Twin Room
- Exclusive Double Room
- Junior Suite with Sea View
- Suite with Sea View
Facilities of Excelsior Palace Portofino Coast
Wellness
- Pool 1 - outdoor
- Pool 2 - outdoor
- Pool 3 - indoor
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Hammam
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Air conditioning
- Heating
- Car hire
- Lift
- Family rooms
- Barber/beauty shop
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Beachfront
- Sun terrace
- Private beach area
- Terrace
Activities
- Beach
- Snorkelling
- Horse riding
- Diving
- Hiking
- Canoeing
- Billiards
- Golf course (within 3 km)
- Tennis court
Health & Safety
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
Living Area
- Parking
Transportation
- Babysitting/child services
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay