FAYN garden retreat hotel
About this property
FAYN garden retreat hotel is set in Lagundo, 1 km from Merano. A free shuttle service to Merano Train Station is available. The hotel has a sun terrace and views of the mountains, and guests can enjoy a meal at the restaurant and treatments at the Spa. Free private parking is available on site.
All rooms are fitted with a flat-screen TV with satellite channels. Some rooms feature a seating area to relax in after a busy day. Each room is fitted with a private bathroom. Extras include bath robes, slippers and free toiletries. FAYN garden retreat hotel features free WiFi throughout the property.
There is free shuttle service at the property.
You can play tennis at the hotel. The hotel also offers bike hire. Bolzano is 27 km from FAYN garden retreat hotel, while the Swiss border is 55 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the South Tyrol Guest Pass is included in the price and provides free use of public transport and some cable cars in the region.
The fine print
• Please inform FAYN garden retreat hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• License number: <strong>021038-00000842, IT021038A1QV3HEYJJ</strong>
Legal information
FAQs about FAYN garden retreat hotel
Facilities of FAYN garden retreat hotel
Wellness
- Pool 1 - outdoor
- Pool 2 - indoor
- Pool 3 - outdoor
- Fitness/spa locker rooms
- Yoga classes
- Fitness
- Massage chair
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Hammam
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Laundry
Business Facilities
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Pet bowls
- Adults only
- Minimarket on site
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Barber/beauty shop
- Facilities for disabled guests
- Airport shuttle
- Airport pick up
- Airport drop off
- Non-smoking rooms
- Room service
Accessibility
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Bicycle rental
- Live sport events (broadcast)
- Live music/performance
- Tour or class about local culture
- Themed dinner nights
- Bike tours
- Walking tours
- Temporary art galleries
- Tennis equipment
- Water sport facilities on site
- Mini golf
- Horse riding
- Bowling
- Cycling
- Hiking
- Canoeing
- Fishing
- Golf course (within 3 km)
- Tennis court
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Entertainment
- Public transport tickets
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus