Glenapp Castle
About this property
Between Stranraer and Girvan, Glenapp Castle in Ballantrae offers luxurious accommodation in 36 acres of gardens and woodland. Dating back to 1870, this 5-star South Ayrshire hotel includes an award-winning restaurant and provides free on-site parking and Wi-Fi.
All rooms and suites at Glenapp Castle include a flat-screen TV with DVD player, trouser press, desk, alarm clock, safe, seating area and tea and coffee facilities. Each has an en suite bathroom with bath, shower, hairdryer, bathrobe and complimentary toiletries. Rooms have views of the sea or gardens.
The restaurant offers 3-course Gourmet Dinner, a 7-course tasting menu and also offer Gourmet Lunches and indulgent afternoon tea is also served. An extensive list of wines and champagne is offered.
The Castle Restaurant offering classical Scottish gourmet dining, and The Azalea, by Glenapp Castle, offering a more informal dining setting in the heart of our Walled Gardens.
Glenapp Castle is around 35 minutes’ drive from Galloway Forest Park. Ayr, Troon and Prestwick Airport are all around 1 hour’s drive north of Ballantrae.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please inform Glenapp Castle in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
The fine print
• Please inform Glenapp Castle in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Legal information
FAQs about Glenapp Castle
- West Wing Suite
- Grand Sea View Suite
- Cottage with Garden View
- Two-Bedroom Apartment
Guest reviews
Superb
Kristyne
🇨🇦 Canada
young couple · Garden View Suite
Sleepy
🇭🇰 Hong Kong SAR China
young couple · West Wing Suite
Facilities of Glenapp Castle
Wellness
- Massage
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Restaurant
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Laundry
Business Facilities
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Terrace
- Garden
Activities
- Bicycle rental
- Archery
- Cooking class
- Tour or class about local culture
- Bike tours
- Walking tours
- Temporary art galleries
- Tennis equipment
- Horse riding
- Cycling
- Hiking
- Fishing
- Golf course (within 3 km)
- Tennis court
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
