Grand Hôtel Spa & Thalasso
About this property
Grand Hôtel Thalasso & Spa is located on the seaside in Saint-Jean-de-Luz, and it has a restaurant with a bar.
The spa and wellness centre is in a luxurious 1000 m² building. The sauna, hammam, indoor heated sea-water swimming pool can be enjoyed with no extra charge
The hotel offers air-conditioned and soundproofed rooms and suites. They all have flat-screen TV with international channels and free Wi-Fi. Some rooms have an ocean view.
The restaurant Aho Fina will be accessible only by reservation (lunch and/or dinner) Monday to Sunday from 12:30 pm to 2:00 pm and from 7:00 pm to 9:00 pm.
Saint-Jean-de-Luz Train Station is 950 metres from this hotel and private parking is possible on site
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note only small pets are allowed.
Please note that for group bookings of 6 bedrooms and more, specific cancellation and deposit policies apply. Booking have to include lunch and/or dinner at least once a day during the entire stay. The property will contact you directly to organise this.
Access to the indoor heated sea water pool, steam room, sauna, salt grotto and fitness room are included with no extracharge, and no appointment needed.
Please note that the property will be closed from the 26th of november 2023, until the 15th of december 2023.
Veuillez noter que notre établissement sera fermé à compter du 30/09/2025 jusqu'au 27/04/2026 pour motif de rénovation.
Please note that our establishment will be closed from 30/09/2025 until 27/04/2026 for renovation reasons.
The fine print
• In the event of an early departure, the property will charge you the full amount for your stay.
• When booking half board, please note that drinks are not included.
• Please inform Grand Hôtel Spa & Thalasso in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Grand Hôtel Spa & Thalasso
- Superior Double Room - Free Spa Access
- Superior Double Room with Sea View - Free Spa Access
- Deluxe Double Room - Free Spa Access
- Junior Suite with Terrace - Free Spa Access
Guest reviews
Wilson
🇺🇸 United States
young couple · Superior Double Room with Sea View - Free Spa Access
Alice
🇺🇸 United States
young couple · Junior Suite with Terrace - Free Spa Access
Facilities of Grand Hôtel Spa & Thalasso
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Hammam
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Smoke alarms
- Key card access
- Safety deposit box
General
- Pet bowls
- Pet basket
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Beachfront
- Sun terrace
- Terrace
Activities
- Bicycle rental
- Themed dinner nights
- Walking tours
- Beach
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Kids' outdoor play equipment
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
