Hayward's at the Grasmere
About this property
Hayward’s at the Grasmere is a small, family friendly run property with 14, well equip ten-suite bedrooms, including 3 twin rooms & 1 family room.
Located in the quiet town of Keynsham, directly in-between Bath & Bristol, making transportation between both cities extremely accessible.
OUR OPENING HOURS BELOW
Please note, we are NOT a 24 hr guest house
• Monday-Thursday : 6:30am-noon
• Friday : 6:30am-11pm
• Saturday : 7:30am-11pm
• Sunday : 7:30am-5pm
Restaurant & bar opening hours
• Friday & Saturday 10am-8:30pm (bar open until 11pm)
• Sunday 12-3pm
If you are arriving outside of these hours- you will receive a message via BDC or text with self-check-in information, including a keypad code to access the building.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that check-in time on Sundays and bank holidays is 14:00-18:00, if you need a later time please contact hotel before arrival.
Please note that our restaurant is open for the following hours :
Monday-Thursday, reception will be open until midday,
Friday + Sat-open till 11pm,
Sunday - reception open till 5pm.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
• Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
• Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
• Please inform Hayward's at the Grasmere in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Legal information
FAQs about Hayward's at the Grasmere
Guest reviews
Very good
David
🇬🇧 United Kingdom
solo traveller · Single Room
Chiara
🇬🇧 United Kingdom
family with young children · Family Room
Facilities of Hayward's at the Grasmere
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- Smoke alarms
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Terrace
- Garden
Activities
- Golf course (within 3 km)
Media & Technology
- Daily housekeeping
- Shared lounge/TV area
- Concierge service
- Luggage storage
- Meeting/banquet facilities
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
