Heléna Hotel & SPA
About this property
Situated by the country road no. 1 and a 5-minute drive from the M1 Motorway, Heléna Hotel & SPA offers an onsite restaurant, as well as free WiFi access.
Each room at Heléna Hotel & SPA is equipped with a TV and refrigerator and comes with a private bathroom fitted with a shower and a hairdryer.
The restaurant serves Hungarian and Mediterranean specialities. Its shady terrace features a beehive oven, barbecue facilities and a small bar for guests to enjoy delicious cocktails.
A hot tub, sauna, salt room, steam cabin, gym, game room and massages are available for a surcharge. A seasonal outdoor pool and a relax terrace are situated in the garden, and barbecue facilities are also available.
The Austrian border crossing at Nickelsdorf is located 6 km from the premises, while the town of Mosonmagyaróvár can be reached within 5 minuets by car. Bike rental is available. Closed, covered bike storage and free guarded private parking are possible on site.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking 5 rooms or more, different policies and additional supplements may apply.
Please note that the property also accepts Erzsébet Card and Szép card as a payment method.
The fine print
• Please inform Heléna Hotel & SPA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• License number: <strong>SZ19000073</strong>
Legal information
FAQs about Heléna Hotel & SPA
- Standard Twin Room
- Double or Twin Room
- Standard Triple Room
- Family Room
- One-Bedroom Apartment with Terrace
- Family Room with Terrace
Guest reviews
Very good
Evgenia
🇸🇰 Slovakia
family with young children · Standard Triple Room
Bart
🇳🇱 Netherlands
solo traveller · Double or Twin Room
Facilities of Heléna Hotel & SPA
Wellness
- Pool 1 - outdoor
- Pool 2 - indoor
- Fitness
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Sun umbrellas
- Sun loungers or beach chairs
- Open-air bath
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Key access
- Safety deposit box
General
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Family rooms
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Terrace
- Garden
Activities
- Bicycle rental
- Bike tours
- Badminton equipment
- Cycling
- Hiking
- Darts
- Table tennis
- Children's playground
- Games room
Media & Technology
- Daily housekeeping
- Private check-in/check-out
- Fax/photocopying
- Ironing service
- 24-hour front desk
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
Other
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
