Herons Lake Retreat Hot Tub Lodges
About this property
Boasting 2 on-site lakes with natural wildlife, Herons Lake Retreat Hot Tub Lodges is set in Caerwys, within the conservation countryside just 1.5 km from Caerwys village. All rooms boast a kitchen and a private bathroom. Modern lodges/ pods - some with luxury hot tubs.
A seating area is included in all rooms, and all accommodations feature a flat-screen TV and DVD player.
Activities nearby include walk in the Clwydian mountains, local eateries, golfing, sailing, hiking and fishing. Conway and Snowdonia are easily accessible from Herons Lake Retreat Hot Tub Lodges.
Liverpool is 29 km from the accommodation, while Chester is 28 km away. Liverpool John Lennon Airport is 32 km from the property.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
- Pets are welcome for a small additional fee however not all lodges are pet friendly, please check with us before making your booking to avoid disappointment.
The fine print
• Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
• Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
• Please inform Herons Lake Retreat Hot Tub Lodges in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• A damage deposit of £60 is required. The host charges this 7 days before arrival. That's about $80. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Herons Lake Retreat Hot Tub Lodges
- Studio Pod
- One-Bedroom Chalet
Guest reviews
Very good
Laura
🇬🇧 United Kingdom
family with young children · Studio Pod
Donna
🇬🇧 United Kingdom
young couple · Standard Studio
Facilities of Herons Lake Retreat Hot Tub Lodges
Wellness
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub
Food & Drink
- Wine/champagne
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
General
- Minimarket on site
- Non-smoking throughout
- Allergy-free room
- Heating
- Non-smoking rooms
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Tennis equipment
- Horse riding
- Cycling
- Hiking
- Fishing
- Golf course (within 3 km)
Media & Technology
- Grocery deliveries
- Vending machine (drinks)
- Private check-in/check-out
- Express check-in/check-out
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
