About this property
Hertford House offers contemporary, bespoke accommodation in a convenient location. Free WiFi is available throughout the hotel. The property features a bar and a restaurant.
There are 28 Townhouse and Loft rooms which include light and airy interiors. Rooms also include Hypnos double sprung beds, Egyptian cotton bed linen and duck and goose down duvets which offer a luxurious experience. Each room comes with a flat-screen TV, tea and coffee making facilities and mineral water. The Loft rooms are set in the rooftop eaves of the building and include views across the historical county town.
The hotel bar serves carefully selected wines, beers and cocktails. The restaurant offers an a la carte breakfast, featuring locally sourced produce where possible.
Stansted and Luton Airports are just 30 - 40 minutes' drive away and Hertford East Railway Station is just 6 minutes' walk from Hertford House.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note on Fridays, Saturdays and Bank Holiday Sundays our House Bar hosts DJs. Noise can be heard until about 02:30 in the guest rooms.
Parking is available at the Gascoyne Way multi-storey car park. SG14 1DB.
At weekends and bank holidays, the hotel will place a pre-authorisation of £100 on the card used to book.This amount will be held for 7 days.
The hotel restaurant opens at 07:00 on weekdays and 08:00 on weekends.
Parking is available at the Gascoyne Way multi-storey car park, SG14 1DB
At weekends and bank holidays, the hotel will place a pre-authorisation of £100 on the card used to book.This amount will be held for 7 days.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• In the event of an early departure, the property will charge you the full amount for your stay.
• This property may host on-site functions and some rooms may be affected by noise.
• This property is located in a busy area and guests may experience noise.
• Guests under the age of 18 can only check in with a parent or official guardian.
• Please inform Hertford House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• A damage deposit of £20 is required on arrival. That's about $26. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Hertford House
- Superior Double Room
Guest reviews
Karen
🇬🇧 United Kingdom
young couple · King Room - Disability Access
Natalie
🇬🇧 United Kingdom
young couple · Standard Double Room
Facilities of Hertford House
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
Business Facilities
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
General
- Pet bowls
- Pet basket
- Designated smoking area
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
Activities
- Live sport events (broadcast)
- Live music/performance
- Evening entertainment
- Nightclub/DJ
Health & Safety
- Face masks for guests available
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
