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Apartments

Hertford Serviced Apartments

5 Mutiny Close, Hertford, SG13 7ER, United Kingdom – Good location – show map
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Hertford Serviced Apartments
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+44 photos
Parking Pet friendly

About this property

Spacious Accommodation

Hertford Serviced Apartments in Hertford offers spacious family rooms with two bedrooms and two bathrooms. Each apartment includes a living room, balcony, and fully equipped kitchen.

Modern Amenities

Guests enjoy a washing machine, walk-in shower, and free WiFi. Additional amenities include a dishwasher, microwave, and TV.

Convenient Location

Located 14 km from Hatfield House and 29 km from London Luton Airport, the apartment is an 18-minute walk from Scotts Grotto Ware. Nearby attractions include Hertford Theatre (2.7 km) and Stevenage Central Library (21 km).

Guest Satisfaction

Guests appreciate the room cleanliness, comfort, and convenient location.

Distance in property description is calculated using © OpenStreetMap

See availability →

Languages spoken

English

Availability

Select dates to see this property's availability and prices

Couples particularly like this property — they rated it 6.8 for a two-person trip.

House rules

Please note the property has a strict no-smoking policy.

Guests are requested to pay via the payment link and authorise a deposit via the deposit link.

Please note that check-ins before 15:00 carry an additional charge. Guests arriving between 14:00 and 15:00 are charged an extra £15 per hour. The earliest possible check-in is 12:00, subject to availability. The latest check-in for this property is 23:00. Arrivals after 23:00 will not be granted access to the property.

Standard check-out time is up to 11:00. Guests leaving between 11:00 and 12:00 are charged an extra £15 per hour.

Please note that this property does not have a reception.

The lead guest must be 18 years of age or older.

Check-in for last-minute bookings is only possible 1 hour after payment has been processed.

Payment is made by a secure online link. The property will contact you after booking with the link and time frame for making the payment.

The property will contact guests with a contract prior to arrival. Guests are required to complete the contract and send it back to the property at least 24 hours after booking

Beware of scam emails with payment links. Only make payments via links sent from official email addresses. Contact us immediately if you receive any suspicious emails.

Please note that dogs must be kept on leads in public areas and cleaned up after.

Please note that pets will incur an additional charge of £25 per stay per pet, with a maximum of 2 pets per booking.

Smoking

Not allowed

Pets

Pets are not allowed

Children

Children of all ages are welcome.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Accepted payment methods

Credit card

The fine print

Need-to-know information for guests at this property

• This property will not accommodate hen, stag or similar parties.

• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

• This property is located in a residential area and guests are asked to refrain from excessive noise.

• Please inform Hertford Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

• Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

• A damage deposit of £150 is required on arrival. That's about $202. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Legal information

This property is managed by Hertford Serviced Apartments.

Located in Hertford, United Kingdom.

FAQs about Hertford Serviced Apartments

Unfortunately, pets are not allowed at this property.
Hertford Serviced Apartments is 2.2 km from the center of Hertford.
Yes, couples have rated this property 6.8 for a two-person trip.

Guest reviews

6.8

Pleasant

105 reviews

J

Julian

🇬🇧 United Kingdom

4 months ago
6.0
+ Good location. Clean and in good order. Good location. Clean and in good order.
- No functioning internet connection. The flat was infested with clothes moths and the carpet was eaten bare in places. Make sure to keep your cases and clothes off the floor and keep your clothes in your case rather than unpacking them otherwise you’ll be going home with more than just memories! No functioning internet connection. The flat was infested with clothes moths and the carpet was eaten bare in places....

young couple · Two-Bedroom Apartment

J

Joanne

🇬🇧 United Kingdom

Nov 3, 2025
7.0
+ It was warm, clean and quiet. It was warm, clean and quiet.
- Had issues with the internet not working and also the TV didnt work so i had to use my laptop until the internet went. Had issues with the internet not working and also the TV didnt work so i had to use my laptop until the internet went.

family with young children · Two-Bedroom Apartment

Facilities of Hertford Serviced Apartments

Non-smoking rooms Parking Family rooms

Front Desk Services

  • Invoice provided

Safety & Security

  • Fire extinguishers
  • Smoke alarms

Health & Safety

  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities

Food & Drink

  • All plates, cutlery, glasses and other tableware have been sanitized

Miscellaneous

  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms

Other

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property is cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Living Area

  • Parking

Guest reviews for Hertford Serviced Apartments

6.8

Pleasant

105 reviews

All reviews verified

Categories

Staff 7.1
Facilities 6.9
Cleanliness 7.1
Comfort 7.0
Value for money 6.7
Location 7.9
Free Wifi 5.0

Score distribution

Superb
40
Good
26
Okay
12
Poor
7
Very poor
20

Scores by traveler type

With friends 7.7
Couples 6.8
Solo travelers 7.3
Families 6.3
Business travelers 8.2

Filters

Guest reviews

J

Julian

🇬🇧 United Kingdom

6.0
Two-Bedroom Apartment Two-Bedroom Apartment 4 months ago young couple
+ Good location. Clean and in good order.
− No functioning internet connection. The flat was infested with clothes moths and the carpet was eaten bare in places. Make sure to keep your cases and clothes off the floor and keep your clothes in your case rather than unpacking them otherwise you’ll be going home with more than just memories!
1 found this helpful
J

Joanne

🇬🇧 United Kingdom

7.0
Two-Bedroom Apartment Two-Bedroom Apartment Nov 3, 2025 family with young children
+ It was warm, clean and quiet.
− Had issues with the internet not working and also the TV didnt work so i had to use my laptop until the internet went.
1 found this helpful
K

Karl

🇬🇧 United Kingdom

5.0
Two-Bedroom Apartment Two-Bedroom Apartment Oct 16, 2025 review category group of friends
+ Spacious
− No kettle, TV didn’t work, shower ran hot and cold which you couldn’t control, food bin had rubbish still left in there, cooker hob controls you couldn’t tell if you had it turned on or off
1 found this helpful
M

Mr

🇬🇧 United Kingdom

6.0
Two-Bedroom Apartment Two-Bedroom Apartment Dec 9, 2024 family with young children
+ Lovely and quiet. Very roomy and warm too
− TV was way too small. Very few channels worked. Remote was useless too... Stained carpets and worn coffee table
2 found this helpful
E

Emma

🇬🇧 United Kingdom

7.0
Two-Bedroom Apartment Two-Bedroom Apartment Apr 11, 2024 family with young children
+ The apartment is spacious, with decent facilities. It has everything you need for a self catering stay. The area is quiet and feels safe.
− Some of the facilities are tired. For example - the hob settings have rubbed off the knobs, and you have to guess which knob is for which hob and how the temperature gauge works. It also would benefit from a good clean. It felt grubby.
2 found this helpful