Hilton Birmingham Metropole Hotel
About this property
This 4-star luxury hotel is next to Birmingham's NEC and just ten minutes away from Birmingham International Train Station and Birmingham International Airport.
Rooms at the Hilton Birmingham Metropole are decorated in contemporary colours and furnishings, with a selection featuring floor-to-ceiling windows. The rooms also include bathrooms with baths and showers.
The Gild Bar & Lounge offers a range of international dishes and a tasteful drinks menu 24 hours a day, alongside room service. Wi-Fi access is available in public areas of the hotel.
Join us in Brightsmith On The Water, our waterside restaurant with delicious food and cocktails served from 5pm-12am.
Birmingham NEC is 300 metres from the accommodation. The nearest airport is Birmingham Airport, 1km from the property.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
The charges for parking are as follows:
- Up to 15 mins it is for free
- Up to 2 hrs will incur a charge of £12
- Up to 8 hrs will incur a charge of £23. Each additional hour will incur a charge of £2
- Overnight and up to 24 hrs will incur a charge of £20. Each additional hour will incur a charge of £3
Executive Lounge Policy:
Please note the executive lounge is for guests aged older than 18 years only, alcohol is served from 17:30 to 19:30 daily.
Swimming Pool Policy & Booking Process:
- An adult must be in the water in the pool/jacuzzi at all times with junior guests who are under the age of 16
- An adult can supervise a maximum of 2 junior guests aged under 16
- Children aged under 8 are not permitted to use the Jacuzzi, sauna, or steam room.
- Booking the pool and wet leisure areas in advance is highly recommended. You can either visit the club when you arrive at the hotel to book or call the LivingWell Team on 01217806359 to make a booking
In line with our sustainability policy, our standard is to change your bed linen on the 4th night of your stay and again after you check out.
We're currently carrying out refurbishment works to enhance our guest experience. Please note the swimming pool will be closed from 1 September to 23 October. The gym and changing rooms will remain open as normal. Thank you for your understanding.
Legal information
FAQs about Hilton Birmingham Metropole Hotel
Guest reviews
Very good
Susan
🇬🇧 United Kingdom
young couple · King Suite
Emma
🇬🇧 United Kingdom
young couple · Deluxe Hilton Twin Room
Facilities of Hilton Birmingham Metropole Hotel
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Fitness
- Steam room
- Sun loungers or beach chairs
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Shared lounge/TV area
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Terrace
Activities
- Golf course (within 3 km)
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
