Hospes Palacio de Arenales & Spa
About this property
Hospes Palacio de Arenales dates back to the 17th century and was formally the holiday residence of a noble family. This 5-star hotel offers a wellness centre and spa.
This hotel features a shared swimming pool, garden, terrace, and an on-site restaurant. The air-conditioned rooms include a flat-screen TV and minibar, and the private bathroom comes with a bathrobe and free toiletries.
The hotel has a well-equipped spa and wellness center with a state-of-the-art hydrothermal circuit, to which you can enjoy 1 hour of free access for each night booked (with prior reservation). In addition, it offers various health and beauty treatments.
Located just 3 km from the historic centre of Cáceres, a UNESCO World Heritage site, Hospes Palacio de Arenales is a 15-minute drive from Norba Golf Resort and 7 km from Llanos de Cáceres y Sierra de Fuente Nature Reserve.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
NOTE
With the accommodation it is included 1 hour of access to the SPA for each night reserved and an appointment is necessary.
Please note that children from 3 to 18 years can access the spa in the following hours:
Sunday to Thursday: Mornings from 12h to 14h and afternoons from 17 to 18 h.
Friday and Saturday: 12h to 18h uninterrupted. Reservation required and always when accompanied by an adult. Children aged 3 years or younger are not permitted in the spa.
Please note that a swimming cap must be worn in the spa.
When booking more than 5 rooms, different policies and additional supplements may apply.
Please note that the property can only accommodate pets with a maximum weight of 20 kg or less.
Please note that dogs are only allowed upon request and subject to approval.
Please note that dogs will incur an additional charge of 40 EUR per day, per dog.
"También nos gustaría informarte de que, para llegar al hotel, debe tomar la salida de la rotonda: «Vía de Servicio"
The fine print
• Piscina n.º 1 is closed from Wed 16 Sept 2026 until Fri 14 May 2027
• Piscina n.º 1 is closed from Thu 16 Sept 2027 until Sun 14 May 2028
• License number: <strong>H-CC-724</strong>
Legal information
FAQs about Hospes Palacio de Arenales & Spa
- Double Room with Spa Access
- Deluxe Double Room with Spa Access
- Junior Suite with Spa Access
- Romantic Offer
- Suite
Guest reviews
Superb
Alka
🇬🇧 United Kingdom
solo traveller · Double Room with Spa Access
Alka
🇬🇧 United Kingdom
solo traveller · Deluxe Double Room with Spa Access
Facilities of Hospes Palacio de Arenales & Spa
Wellness
- Outdoor swimming pool
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Make-up services
- Facial treatments
- Beauty services
- Sun loungers or beach chairs
- Public bath
- Hammam
- Massage
- Spa & wellness centre
- Solarium
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Shuttle service
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Heating
- Chapel/shrine
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Airport pick up
- Airport drop off
- Non-smoking rooms
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Bicycle rental
- Live music/performance
- Themed dinner nights
- Bike tours
- Walking tours
- Horse riding
- Hiking
- Children's playground
- Games room
- Golf course (within 3 km)
Health & Safety
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
- Kids' outdoor play equipment
- Board games/puzzles
Other
- Mobile app for room service
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
