Hostellerie Des Châteaux & Spa
About this property
Located in the village of Ottrott, the Hostellerie Des Châteaux & Spa is between Strasbourg and Colmar, on the Alsatian Wine Road. It features a 1000 m2 spa centre and a counter-current pool with massaging hydro-jets.
The spa facilities include 6 different saunas and hammams, several resting rooms with water bed and a range of massage and organic body treatments. A fitness room and a hot tub are also available.
The air-conditioned rooms, suites and apartments at the Châteaux and Spa have a flat-screen TV with Satellite channels. Some have a balcony and view of the forest or the Plaine d’Alsace.
Hostellerie Des Châteaux & Spa offers 2 restaurants: Le Comptoir du Chateau with bistrot-style cuisine for lunch breaks and Le Gastronimique, a gourmet-style restaurant open at lunchtime and for dinner.
Free access to the spa facilities and pools, free private parking is provided, and free Wi-Fi connection is available throughout the property.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
The guest will have free access to the pool and spa area from 15:00 on the arrival day until 11:00 on the check-out day.
Spa opening hours: everyday from 14:00 to 19:30
Swimming pool opening hours: everyday from 07:00 to 19:30
Legal information
FAQs about Hostellerie Des Châteaux & Spa
- Standard Double Room with Spa Access
- Double Room with Spa Access
- Large Double Room with Spa Access
- Suite with Spa Access
- Suite with Spa Access
- Family Room with Spa access
Guest reviews
Very good
Roxana
🇺🇸 United States
young couple · Large Double Room with Spa Access
Simon
🇬🇧 United Kingdom
young couple · Large Double Room with Spa Access
Facilities of Hostellerie Des Châteaux & Spa
Wellness
- Pool 1 - indoor
- Pool 2 - indoor
- Pool 3 - outdoor
- Pool 4 - outdoor
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Waxing services
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Hammam
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
Cleaning Services
- Daily housekeeping
- Ironing service
Business Facilities
- Fax/photocopying
- Business centre
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Heating
- Lift
- Family rooms
- Non-smoking rooms
- Room service
Outdoors
- Outdoor fireplace
- Outdoor furniture
- Terrace
- Garden
Activities
- Bicycle rental
- Live sport events (broadcast)
- Bike tours
- Walking tours
- Cycling
- Hiking
Health & Safety
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
