HOTEL & SPA El Castell de Ciutat
About this property
Comfortable Accommodations
Hotel & Spa El Castell de Ciutat in La Seu d'Urgell offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, minibar, and free WiFi, ensuring a pleasant stay.
Wellness and Leisure
Guests can enjoy spa facilities, a sauna, and a hot tub. The hotel features a seasonal outdoor swimming pool, indoor pool, and fitness room. Additional amenities include yoga and fitness classes, skiing, hiking, and cycling.
Dining and Refreshments
The on-site restaurant serves a variety of cuisines, complemented by a bar offering a selection of beverages. Outdoor seating areas provide relaxing spaces for guests to unwind.
Convenient Location
Located 4 km from Andorra–La Seu d'Urgell Airport, the hotel is near attractions such as Ruïnes de l'Ermita de Sant Romà and Ruïnes de l'Església (Campanar) de Santa Margarida, both 6 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
This property will not accommodate hen, stag or similar parties.
The fine print
• This property will not accommodate hen, stag or similar parties.
Legal information
FAQs about HOTEL & SPA El Castell de Ciutat
- Double Room
- Double Room with Terrace
- Junior Suite
Facilities of HOTEL & SPA El Castell de Ciutat
Wellness
- Pool 1 - indoor
- Pool 2 - outdoor
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Open-air bath
- Hot spring bath
- Hammam
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Archery
- Live sport events (broadcast)
- Live music/performance
- Tour or class about local culture
- Themed dinner nights
- Walking tours
- Horse riding
- Cycling
- Hiking
- Canoeing
- Skiing
- Fishing
- Golf course (within 3 km)
Kitchen
- Ski pass vendor
- Ski equipment hire on site
- Ski storage
Health & Safety
- Access to health care professionals
- First aid kit available
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
- Board games/puzzles
Other
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus