About this property
A hotel to be experienced, Hôtel & Spa Etxegana is charmingly located in the Gorbeia Nature Park.
It is surrounded by lovely natural gardens.
Rooms at Hôtel & Spa Etxegana come with en suite bathrooms, with hydro massage baths. There are 7 suites, 10 double rooms and 1 single room, although more beds are available if necessary.
Admire the rooms' individual themed designs, including the Colonial, Victorian and French Provençal styles. Each room has handmade wooden details.
The building has traditional, natural materials. These include brick and stone walls and wooden ceiling beams. It offers a restaurant, spa circuits, and massages, upon request.
The living room is decorated with lovely Italian tapestries and mahogany furniture from the Tudor and Steward Periods.
Hôtel & Spa Etxegana offers disabled access, a meeting room and auxiliary services provided by management on an individual basis for guests.
The hotel has special offers on packages to explore the area.
All pets must be confirmed by the property and have an extra cost per night.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that access to the spa carries an extra cost of € 30,00 EUROS per person per session.Spa session is 1 hour long and it includes private use of the spa facilities. The use of swimsuit, swimming cap and flip flops is mandatory. Previous reservation is mandatory.
All pets must be confirmed by the property and have an extra cost per night.
Touristic license: HBI1183
The fine print
• Please inform Hotel & Spa Etxegana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Hotel & Spa Etxegana
- Suite
- Suite with Spa Bath
- Royal Suite
Guest reviews
Superb
John
🇬🇧 United Kingdom
young couple · Superior Double Room
Patricia
🇱🇺 Luxembourg
review category group of friends · Superior Double Room
Facilities of Hotel & Spa Etxegana
Wellness
- Fitness/spa locker rooms
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Hammam
- Spa & wellness centre
- Sauna
Food & Drink
- Coffee house on site
- Special diet menus (on request)
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
General
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Terrace
- Garden
Activities
- Cycling
- Hiking
Media & Technology
- Daily housekeeping
- Lockers
- Concierge service
- Luggage storage
- Fax/photocopying
- Tour desk
- Meeting/banquet facilities
Health & Safety
- Face masks for guests available
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
