Hotel Artetxe
About this property
This charming, Basque farmhouse has been carefully converted into an attractive, rural hotel, enjoying stunning panoramic views over the regional capital of Bilbao.
Set 5 km outside of Bilbao city centre, the Hotel Artetxe is located on a hilltop offering views over the smart coastal city below. The hotel buildings were converted to the hotel by the Artetxe family, who continue to run the hotel. Nowadays it blends original, typically Basque features with a fashionable, minimalist style and modern amenities.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests planning to arrive by car are welcome to contact the property for driving directions or GPS coordinates, using the contact details on the booking confirmation.
License number: HBI 01084
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Please inform Hotel Artetxe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• License number: <strong>HBI01124 + HBI01084</strong>
• A damage deposit of €150 is required on arrival. That's about $168. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Legal information
FAQs about Hotel Artetxe
- This larger room has central-heating and is brightly decorated with bold colours. It features a flat-screen TV, telephone and views of the surrounding countryside. The bathroom includes a shower, a hairdryer and is stocked with free toiletries.
Guest reviews
Superb
Nick
🇳🇱 Netherlands
young couple · Double or Twin Room
Charlotte
🇬🇧 United Kingdom
solo traveller · Single Room
Facilities of Hotel Artetxe
Food & Drink
- Wine/champagne
- Special diet menus (on request)
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
General
- Adults only
- Non-smoking throughout
- Heating
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Lower bathroom sink
- Wheelchair accessible
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Hiking
Media & Technology
- Pet bowls
- Pet basket
- Daily housekeeping
- Luggage storage
- Tour desk
- Packed lunches
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
