Hotel Balneario Orduña Plaza
About this property
Located in the heart of Orduña, the hotel is set in a neoclassical style building dating back to the 18th century, where each corner evokes history mixed harmoniously with the contemporary facilities.
The building was formerly used as the access control point of merchants and goods between Bilbao and Castile. Nowadays, the wide terrace over the archways of the magnificent former customs house, provides the perfect setting for pure relaxation. The rooms offer an avant-garde style and boast hydromassage baths.
The spa available for a surcharge. With mineral-medicinal water from the Muera de Arbieto spring, it offers the latest health and beauty techniques. At the restaurant you will find traditional Basque cuisine with a creative twist, and the bar offers a selected range of “pintxos” (tapas).
The bathhouse opening hours are Tuesday to Saturday: 10:00 AM–2:00 PM and 4:00 PM–8:00 PM. Sundays and Mondays: 10:00 AM–2:00 PM
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the spa facilities will be closed on Monday and Sunday afternoons for weekly maintenance. Additionally, please note that on December 24, 25, and 31, 2026, and January 1, 2027, the spa facilities will be closed all day.
The hotel restaurant is currently closed for lunch and dinner, offering only breakfast.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Spa/wellness centre is closed from Thu 24 Dec 2026 until Fri 25 Dec 2026
• Spa/wellness centre is closed from Thu 31 Dec 2026 until Thu 31 Dec 2026
• Spa/wellness centre is closed from Fri 01 Jan 2027 until Fri 01 Jan 2027
Legal information
FAQs about Hotel Balneario Orduña Plaza
Guest reviews
Very good
Chris
🇬🇧 United Kingdom
solo traveller · Standard Double or Twin Room
Sarah
🇬🇧 United Kingdom
young couple · Standard Double or Twin Room
Facilities of Hotel Balneario Orduña Plaza
Wellness
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Beauty services
- Hot spring bath
- Hammam
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Bar
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
Business Facilities
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Safety deposit box
General
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoors
- Terrace
Activities
- Bicycle rental
Transportation
- Indoor play area
- Board games/puzzles
Living Area
- Parking
