Hotel Castillo
About this property
Hotel Castillo is set in the countryside of the Basque Country, 40 km from San Sebastian. It offers a traditional Basque restaurant and air-conditioned rooms with free Wi-Fi.
Free public parking is available at the Castillo Hotel. The city of Vitoria and the beaches of the Costa Verde are less than an hour’s drive away. The hotel’s 24-hour reception has a tour desk, which can give information on the local area.
Each room at the Castillo has a private bathroom. Rooms also include a TV and a minibar.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
License number: HSS00119.
The fine print
• Bar is closed from Fri 21 Dec 2018 until Tue 01 Jan 2019
Legal information
FAQs about Hotel Castillo
- This modern, air-conditioned room features a TV and a private bathroom.
Guest reviews
Good
Gertjan
🇳🇱 Netherlands
young couple · Double or Twin Room
Bruno
🇵🇹 Portugal
young couple · Double or Twin Room
Facilities of Hotel Castillo
Wellness
- Public bath
Food & Drink
- Bar
Internet
- Internet services
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
General
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Non-smoking rooms
Media & Technology
- Daily housekeeping
- Shared lounge/TV area
- Trouser press
- Concierge service
- Luggage storage
- Fax/photocopying
- Tour desk
- Laundry
- 24-hour front desk
Living Area
- Parking
