Hotel Castillo de Gorraiz&Spa
About this property
This refined 4-star hotel combines the tranquillity of this setting, with elegance and sophistication.
It boasts a privileged location that unites tradition, history and quality of life. There are various types of rooms available, all equipped down to the finest detail. From here you can gain direct access to the golf course.
This hotel has a gym, lounge area and spa, which is available for an additional fee. Spa hours are Tuesday to Thursday from 16:00 to 21:00, Friday from 12:00 to 21:00, Saturday from 10:00 to 21:00 and Sunday from 10:00 to 14:00 and from 16:30 to 18:00. Children under 16 years of age, pregnant women and persons with contraindicated diseases are not allowed.
Other facilities at the property include a private parking with charging outlets for electric vehicles. A bicycle repair shop is also available.
You can discover exquisite Navarran cuisine in the restaurant located in the very same building. This region boasts an unbeatable landscape that dominates the basin of Pamplona. From here you can quickly get to the region’s capital, located only 5 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note
The SPA is paid, and upon reservation
That the Spa is closed on Mondays.
Guests under 18 years old cannot access the Spa.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Hotel Castillo de Gorraiz&Spa
- Double or Twin Room with Terrace and view
- Deluxe Double or Twin Room with View
- Junior Suite with Terrace
Guest reviews
Superb
Jayne
🇨🇦 Canada
solo traveller · Standard Double or Twin Room with Terrace
Andrew
🇬🇧 United Kingdom
young couple · Standard Double or Twin Room with Terrace
Facilities of Hotel Castillo de Gorraiz&Spa
Wellness
- Fitness/spa locker rooms
- Personal trainer
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Hammam
- Massage
- Spa & wellness centre
- Fitness centre
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Shuttle service
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Airport shuttle
- Airport pick up
- Airport drop off
- Non-smoking rooms
- Room service
Outdoors
- Sun terrace
- Terrace
- Garden
Activities
- Cycling
- Hiking
- Golf course (within 3 km)
Health & Safety
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Baby safety gates
- Babysitting/child services
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
